Refund and Returns Policy

Last updated: October 21, 2026

At Save Comfort Services Inc., we take pride in delivering quality-tested automotive components. If an item does not meet your expectations or does not fit your vehicle, we offer a 30-day return window from the date of confirmed delivery.

1. Return Eligibility

To qualify for a full product return:

• The part must be in brand new, uninstalled, and unmodified condition.
• The item must be in its complete original manufacturer packaging, including all seals, brackets, protective wraps, and installation hardware.
• Parts that have been mounted, test-fitted, wired, painted, or exposed to vehicle fluids (such as oil, brake fluid, or coolant) cannot be accepted for return due to safety standards.

2. Non-Returnable Items

The following items are final sale and cannot be returned:

• Electrical Components: Sensors, wiring harnesses, ECUs, modules, ignition coils, and light bulbs once the manufacturer’s security seal or packaging has been opened.
• Custom & Special-Order Components: Made-to-order exhausts, custom-machined wheels, or specialized vehicle adaptations.
• Clearance / Liquidation Items: Any item marked as “Final Sale” or discounted during warehouse inventory clearances.

3. Return Merchandise Authorization (RMA)

Every return requires prior authorization:

1. Email support@savecomfortservicesinc.com with your order number, vehicle VIN / fitment details, and the reason for the return.
2. Upon approval, our team will issue an RMA Number alongside return shipping instructions.
3. Parcels sent without an approved RMA number will not be processed by our receiving department.

4. Return Shipping & Restocking Fees

• Customer Return Shipping: Unless the return is the direct result of our error (such as an incorrect item shipped) or a confirmed manufacturer defect, customers cover return freight charges.
• Restocking Fee: A standard 15% restocking and inspection fee applies to returned non-defective parts to cover physical inspection and inventory restocking.

5. Refunds

Once your returned item arrives at our facility and completes our technical inspection (typically 3–5 business days):

• Your refund will be processed back to the original method of payment (Visa, Mastercard, Interac, PayPal).
• Please allow 5 to 10 business days for your financial institution or card issuer to reflect the balance on your account.